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INTEGRON UNIVERSE, SL - VortielPlay Privacy Policy

Last updated: September 1, 2026

VortielPlay is developed and published by INTEGRON UNIVERSE, S.L. (“INTEGRON”, “we”, “us” or “our”).

This Privacy Policy explains how information is collected and processed when you use the VortielPlay mobile application.

 

1. Information We Collect

VortielPlay does not require users to provide their name, email address, postal address, telephone number or other directly identifying personal information in order to play the game.

However, certain technical and usage information may be collected automatically through services integrated into the application.

This may include:

  • Device and operating system information.

  • App version and technical information.

  • Gameplay events and interactions.

  • Game session information.

  • Scores and gameplay statistics.

  • Information about how different game features are used.

  • Technical and diagnostic information.

  • Technical identifiers generated by the device or Google services.

  • Information relating to in-app purchases and subscriptions, such as the product purchased and transaction status.

We do not intentionally collect sensitive personal information through VortielPlay.

 

2. Firebase Analytics

VortielPlay uses Google Analytics for Firebase, a service provided by Google LLC.

Firebase Analytics helps us understand how players use VortielPlay and allows us to improve the game.

For example, we may measure:

  • When a game session starts or ends.

  • Which mini-games are played.

  • Scores achieved.

  • Session duration.

  • Game progression.

  • Interactions with specific game features.

  • Use of VortielPlay VIP features.

  • General engagement and retention metrics.

We use this information for analytics and product improvement purposes.

We do not intentionally send names, email addresses or other directly identifying information to Firebase Analytics.

Google may process technical information and identifiers as part of providing Firebase Analytics.

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3. Google Play Games Services

VortielPlay may use Google Play Games Services to provide features such as:

  • Player authentication.

  • Leaderboards.

  • Scores.

  • Achievements or similar gameplay functionality.

When you use these features, information may be processed by Google in accordance with your Google Account and Google Play Games settings.

VortielPlay may associate gameplay information, such as scores and leaderboard results, with your Google Play Games profile.

INTEGRON does not receive or store your Google Account password.

Google processes information related to Google Play Games Services in accordance with Google's own privacy policies and terms.

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4. Subscriptions and In-App Purchases

VortielPlay offers two optional subscription products through Google Play.

Payments are processed through Google Play Billing.

INTEGRON does not directly receive or store your full payment card, bank account or other payment credentials.

Google may provide VortielPlay with technical information necessary to determine whether a purchase or subscription is valid, active, cancelled, expired or refunded.

This may include:

  • Product identifier.

  • Purchase or subscription status.

  • Transaction-related identifiers.

  • Purchase price and currency.

  • Renewal, cancellation or expiration status.

Payment information is processed by Google under Google's own terms and privacy policies.

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5. How We Use Information

Information processed in connection with VortielPlay is used to:

  • Operate the game.

  • Maintain gameplay functionality.

  • Provide leaderboards and other Google Play Games features.

  • Manage subscriptions and purchased functionality.

  • Understand how players interact with the game.

  • Improve gameplay, balancing, usability and performance.

  • Detect technical issues.

  • Monitor the stability and performance of the application.

  • Prevent abuse and maintain the integrity of game services.

We do not sell personal information.

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6. Sharing of Information

VortielPlay may transmit information to third-party service providers where necessary to provide the functionality described in this Privacy Policy.

These providers currently include Google LLC, through services such as:

  • Google Analytics for Firebase.

  • Google Play Games Services.

  • Google Play Billing.

  • Google Play and associated Android services.

These services may process information under their own privacy policies and contractual terms.

We do not sell user data to third parties.

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7. Advertising

VortielPlay does not currently include third-party advertising and does not use user information for personalised advertising.

If advertising functionality is introduced in a future version of VortielPlay, this Privacy Policy will be updated accordingly.

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8. Children and Younger Players

VortielPlay is designed to be suitable for a general audience, including children and families.

The game does not require children or other users to provide directly identifying personal information in order to play.

We aim to limit data processing to the technical and gameplay information reasonably necessary to operate, analyse, secure and improve VortielPlay and to provide functionality requested by the player.

VortielPlay does not currently contain personalised advertising.

Some functionality, including Google Play Games and purchases or subscriptions, is provided by Google and may be subject to the user's Google Account, parental supervision, device settings and Google Play family controls.

Parents or legal guardians who have questions or concerns about information processed in connection with a child may contact us at:

contact@integronuniverse.com

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9. Data Retention

Gameplay analytics and technical information may be retained for as long as reasonably necessary for analytics, security, troubleshooting and improvement of VortielPlay, subject to the retention settings and policies of the relevant service providers.

Information associated with Google services may also be retained by Google in accordance with the user's Google Account settings and Google's own retention policies.

 

10. Data Security

We take reasonable measures to protect information processed in connection with VortielPlay.

Information transmitted to Google services such as Firebase is protected using the security mechanisms provided by those services.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

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11. Your Choices and Rights

Depending on your location, applicable law, device and Google Account settings, you may have rights regarding information relating to you, including rights to access, correct or delete certain information.

Some privacy options may also be managed through:

  • Android device settings.

  • Your Google Account.

  • Google Play.

  • Google Play Games.

  • Parental or family controls associated with your Google Account.

For questions or privacy requests relating specifically to VortielPlay, you may contact us at:

contact@integronuniverse.com

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12. Third-Party Services

VortielPlay relies on services provided by Google.

Their privacy practices are governed by their respective policies.

Google Privacy Policy
https://policies.google.com/privacy

Firebase Privacy and Security
https://firebase.google.com/support/privacy

Google Play Terms
https://play.google.com/about/play-terms/

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13. Changes to This Privacy Policy

We may update this Privacy Policy when VortielPlay changes, when new services are introduced, or when required by applicable law or platform policies.

The latest version will always be available on this page.

The “Last updated” date at the beginning of this document indicates when the policy was most recently revised.

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14. Contact

For questions regarding this Privacy Policy or privacy in VortielPlay, please contact:

INTEGRON UNIVERSE, S.L.
Barcelona, Spain

Website:
https://integronuniverse.com

Email:
contact@integronuniverse.com

 

Créditos del website           

 Integron Universe SL

© Derecho de propiedad y copyright

Integron Universe SL

B72626955

contact@integronuniverse.com

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